Privacy notice
Last updated: September 30, 2026
This document is a draft pending legal review. It describes how Lookbricks works today, but it is not legal advice.
Here we explain what data Lookbricks stores, what it's used for and who it's shared with to provide the service.
What data we store
About you (the agent): your account details (name, email and access) and your credits and transactions.
About your clients: what you enter for each one: name, phone, email, budget, area and search profile (payment method, must-haves, deal-breakers), plus their searches, shortlists, visits and notes.
About the buyer on WhatsApp: if you send them the shortlist on WhatsApp, we store their number, the messages they reply with and their reactions (👍/👎 and the reason).
What we use it for
To build each client's shortlist, prepare the confirmation with the agent, organize your visits and day route, and generate your reports.
To send the shortlist to the buyer on WhatsApp only when you confirm your client agreed to receive messages from Lookbricks.
To measure whether shortlists get it right (using your ratings and visit outcomes) and improve them.
Public listing data
We aggregate public information from portal listings (price, dates, features) to detect price drops and time on the market. We never use your clients' data for this.
Who else processes the data
To provide the service we use providers that process data on our behalf: Anthropic (artificial intelligence), TypeSafe (decision model), Kapso and Meta (sending and receiving WhatsApp), Auth0 (sign-in) and Amazon Web Services (infrastructure and storage).
We don't sell personal data.
Your client doesn't see your competition
The reports and messages your client receives don't show the source portal or the agent who posted the listing.
Opting out of WhatsApp
The buyer can stop receiving messages at any time by replying BAJA.
Cookies and browser storage
We only use what's needed for you to sign in and for the app to work (Auth0 session and the browser's local storage). We don't use advertising or tracking cookies.
Your rights
You can ask us to access, correct or delete your data or your clients' data. If you're a buyer and want your data deleted, ask your agent or write to us.
Questions or requests about your data? Write to us at support@tkm.technology